They favor only the people they like Customer service week is the worst, you get one piece of cold pizza and a half a salad. Particularly because management is the worst. With over 20 years of call center experience this is the worst call center I have ever worked for. Emails containing sensitive information will be deleted. Call Center with HP at DMDC is the worst especially managers. **DISCLAIMER: Do NOT send any documents via email as this is unsecured and a violation of Federal policy (OMB M-06-16 and NIST SP 800-53) and DoD policy (DODI 8500.2). You can also write to us at: 400 Gigling Rd Seaside, CA 93955-6771įor Questions about DoD ID Card and Benefits Policy: From these links, submit ad hoc or original data requests, view and print DoD statistics and reports, and locate surveys on a wide range of personnel issues. Hours of Operation: 8:00 am - 8:00 pm Eastern Standard Time, Monday – Friday, excluding federal holidays. Information sharing is one of DMDC's most important functions. You can also report problems with CAC Smart Card functions, applets, or middleware, by emailing. The DMDC Contact Center will contact the requesting Agency Administrator with a User ID and Password via separate encrypted e-mail or via phone. Ĭall the DMDC Support Center (DSC): (800) 477-8227 - available 24/7 After you dial, follow the voice prompts to select technical support. Please visit ID Card Office Online at: or contact the Appointment Scheduler mail box. Secure Web Fingerprint Transmission (SWFT). Elevated permissions for the Agency must be requested from DCII Program Manager. Requested user permissions are restricted to those granted to the Agency. For questions related to DEERS data, the information on SCRA certificates, a service member's status, or military service contacts, please call the DMDC DEERS Support Office (DSO) at 1-80.įor RAPIDS Site Locations and Appointments Otherwise, contact DMDC Contact Center for assistance 14.b. Please follow the link to enter the website. įor Servicemembers Civil Relief Act (SCRA) The self-service data within this system is based on summarized personnel information from DMDCs data holdings. CONTRACTOR SUPPORT TO THE DEFENSE MANPOWER DATA CENTER (DMDC) WITH ITS ENTERPRISE MANAGEMENT INFORMATION TECHNOL. If your question is not answered sufficiently, please contact us via email, phone, or fax at the following: The Defense Manpower Data Centers (DMDC) Reporting System (DMDCRS) is a reporting website that provides authorized users with the ability to view standard reports or to make custom data requests. Do you have questions or comments about the Common Access Card (CAC) or Uniformed Services ID Card that were not addressed on this website? View the most Frequently Asked Questions (FAQs).
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